Services

Services Overview

The complete care your organisation needs

Small organisations depend on many moving parts — laptops, networks, websites, backups, email, security.
BIS brings them all together under one reliable partner, covering the full digital operations stack end‑to‑end.

1

Managed I.T. Services

We keep your day‑to‑day operations running smoothly with predictable, structured, Responsible I.T. support.

Services include:

  • Helpdesk & endpoint support
  • Server & network maintenance
  • Microsoft 365 administration
  • Backup & disaster recovery
  • SOP‑driven processes for consistent operations

This service philosophy is captured in your master reference and internal playbook.

2

Web & Application Services

We build clean, modern, maintainable systems that small teams can confidently operate.

Services include:

  • CMS website builds
  • E-commerce & custom applications
  • Lifecycle patching & maintenance
  • Modernisation & migrations
  • Structured, professional project delivery

Your internal service reference emphasises stability, maintainability and long-term fit.

3

Consultancy & Advisory

Straightforward, practical guidance aligned to SME realities.
  • Technology assessments
  • IT planning & budgeting
  • Process & workflow improvements
  • PDPA & security posture advisory
Clarity and responsible planning are key themes in your messaging pillars.

4

DNS & Infrastructure Management

BIS manages the foundational layers that keep your organisation online.
  • DNS management
  • Infrastructure setup & configuration
  • Cloud & hybrid hosting
  • Network architecture & segmentation
  • Reliability‑focused design choices
These services directly reflect your Solutions Master Reference.

5

Backup, Continuity & Security Hygiene

Small teams rely heavily on stable protection against data loss and operational disruption. We deliver:
  • Backup systems with predictable retention
  • Patch management for servers & endpoints
  • Practical security controls (MFA, hardening, governance)
  • Continuity planning
These are core parts of BIS’s Responsible I.T. approach.

6

Security Testing & Resilience Verification

We perform controlled, ethical internal simulations to reveal real lateral movement paths inside environments. You get:
  • Safe attack simulations
  • Movement mapping
  • Hardening and validation
  • Clear, actionable reporting
This category was defined in your Services Master Reference.

7

One‑time Modernisation Projects

  • Website rebuilds
  • Server & hardware refreshes
  • Network redesigns
  • Virtualisation & infrastructure transitions
  • Targeted security hardening
Again directly aligned with your internal services documentation.